Estimating

I was recently asked to estimate the effort required to develop materials for an instructor-led training course.  Accurate estimating is important in order to have a successful project for many reasons. So, how do we know? How can we guess-timate, let alone provide an accurate estimate of effort?

Usually, when someone asks “How long will this take?” they are really asking two questions. First, they are asking, “How much will it cost?”  because they need to know how many billable hours of service they need to contract with me for. And second, they are asking, “When will it be done?” to know when they can start teaching the class.  Let’s look at the first question in this article.

To estimate instructional design and development effort, I have developed the following  “rule of thumb” matrix. The two Course Development Estimating Matrixmost important aspects of estimating are the complexity of what you need to teach, and what you have to draw upon for content.

For example, a one-hour training on something well known, with existing content readily available, that is simple in nature – that is simple technically, or simple physically, or simple conceptually – should take about 10 hours to develop. That should give the developer sufficient time to analyze the material, design and develop the material, the layout, the agenda, the exercises, and so forth, including responding to reviews and feedback.

For a more complex subjects — either more complex conceptually, or more complex delivery formats, or even more complex because of corporate politics — additional time is required. Each level of complexity need to be looked at to determine its impact on the project.

Another question to ask about subject matter is, “Does the instructor already know the material?” If so, the project will be less complex than if we are developing material to be taught by someone new to the material.  In the first case, simple Instructor Notes will do, but for the later a more complete Guide to Instruction may be required.

The same goes for the maturity of the content. How well known is it? Or do we have to make it up as we go along? Is there an existing body of content to draw upon?  The more material already exists for the subject matter, the quicker it will be to develop.  But if we are teaching a course on “best practices”, and those practices have not yet been clearly defined, that subject matter is complex. A good example of this is newly developed software systems.  By definition, if the software is not yet in general use, it is complex.

Finally, remember that this does not include time of other people, such as reviewers and approvers, and this does not mean that the training will be ready in 30 hours from right now!  I’ll write about the question, “When will it be ready?”  in a later blog.

Best to you,

Barbara

Your Own Best Assistant

One of my goals for 2010 is to earn enough to afford to hire a part-time assistant.  A girl just needs help sometimes to keep it all together. I dream of having the very best assistant for me. She is clever, upbeat, and flexible. She is kind, but gives me tough love. She is a clear thinker, and very creative. She is way more organized than I am.

Clearly, as I am just starting down the path to financial independence, I can’t currently afford to pay someone to be my assistant.  In the meanwhile, I guess I just need to be my own best assistant.

Here are some of the duties that I will assume, as my own very best assistant:

  1. Make the appointments that I need, well in advance
  2. Make sure I keep all of the commitments that I have made
  3. Stay caught up with my correspondence
  4. Make the hard phone calls that I don’t really want to make
  5. Remember my siblings on their birthdays
  6. Conduct detailed research for purchasing decisions
  7. Keep an eye out for things that I would enjoy doing
  8. Do the filing and keep me organized
  9. Remind me what my budget is
  10. Buy me a latte now and then
  11. Keep me focused on what is important
  12. Hire others to take care of additional chores

If you have suggestions of other duties or qualifications that I need for this job, please leave your comments here!

Signed,

Barbara
My Own Best Assistant

Intregral approach to product management

Integral Theory

Ken Wilber is a contemporary theorist who has developed a new way of looking at systems. Every system, such as human systems… or in my example products … can be looked at in terms of four quadrants, or dimensions. These four quadrants are based on a cross section derived from two axis: the Individual and the Collective, and the Interior and the Exterior. Thus, the four quadrants are:

  • Individual Interior
  • Individual Exterior
  • Collective Interior
  • Collective Exterior

Application to Products

Applying this to products, the Individual in question is the product. The Collective are the community of consumers and providers of the product.  Thus, we can discuss the product as having quadrants or dimensions:

  • The Product Interior  – the materials the architecture, the code itself, the platform.
  • The Product Exterior – the outer view of the product extending from interfaces to the final packaging.
  • The Collective Interior – the personal experiences with the product by its developers and users.
  • The Collective Exterior – the collective experience with the product’s supporting and surrounding systems.

Product Management

Effective product management clearly requires attention to all four quadrants.  Have you known product managers that spend too much time on managing the packaging and marketing, and  not enough on the internal integrity of the product? Or, vice versa?   Excluding attention on any one of the quadrants can lead to failure. And looking at a product decision’s impact in all four quadrants can lead to success.

Integral Quadrants

Integral Quadrants

  • The Product Interior – is the product internally consistent? Does it have an architecture that works at the logic, module, and macro levels? Does it have integrity and is it trustworthy?
  • The Product Exterior – are the interfaces consistent and in alignment with the function? For example, you would not put a “fun” interface on an enterprise software, nor would you but a green-screen data interface on a piece of consumer software. The product’s “exteriors” must provide be in alignment and consistent with the product purpose or function.
  • The Collective Interior – The individual’s experience with the product. Remember that this includes the consumers as well as the producers. If the producers can’t stand to work on the product, that is a collective “we” failure.
  • The Collective Exterior – The collective experience  both in term of it’s functional fit for use, and experience with the supporting and surrounding systems to the software, such as help desks or social networks. This is also the quadrant were we look at how “green” a product is as well.

More later… let me know what you think…

-B

October Update

Update, October 2009:  After a month of down time and grieving over the loss of my cool job at UT, I am fully embracing this opportunity to explore.

Last week I attended a powerful Wisdom at Work lunch talk given by Steven Tomlinson titled “Critical Questions for Your Life Journey.”  He asked us all to ask harder and clearer questions of ourselves, look at what we are resisting, and determine what will move us into action.

My reaction is to ask myself when I was truly happy with my work situation. The answer was when I was independent, working projects for instructional design and tech writing, working for early stage startups,  and various volunteer teaching and writing opportunities. What is my resistance? Well, wondering where the jobs will come from. The action to take: get out there and ask.

So, please welcome Barbara Opyt to the new leg of my life journey! And, call me if you have work :)

Cheers,

Barbara

Yoga of the GRE

I took the GRE last week and used yoga to help me physically, mentally, and spirituallythrough the test. (FYI, I am considering going back for a PhD in Instructional Technology. But that’s another blog). Here’s how:

Physically, yoga helped me sit still for the three plus hours. I sat tall in the chair, checking in with my body every now and then, stretching left side body, then right side body, then doing a modified seated cat-cow. I noticed during the essay portion that my shoulders were getting stiff. I instinctively pressed them in and down the back like Beth taught me, then lifted and stretched my neck to relief the pressure. Thanks, yoga.

Mentally, I felt clear and energized. I did a full set or asanas just prior to heading to the testing center, including my typical meditation. (Followed by some good strong coffee) I know that this prepares me to be clear and bright. This really helped on the essays where I had to gather my thoughts about some inane topic and properly form a few paragraphs written in clear language (with minimum of typos! No spell checker!!) Thanks, yoga (and coffee).

Spiritually, yoga helped to console me when my scores weren’t as high as I wanted them to be. Honestly, I’m just not that great at math. I don’t practice it and my mind doesn’t think in that way naturally. 2x=3y +3, why? I don’t get it and I don’t care. I did get a 600 on the math … about 50% percentile. Not bad. But only 600 on the verbal, which is about 85%. I know I can do better, it was just luck of the draw on vocab I think. Anyway, I went to yoga class a couple hours after the test and worked out my issues on the mat. Thanks, yoga.

Koshas Class

Draft Course Analysis Document v.09

Concept: Teaching the concept of the five koshas to professional consultants.

Course Goal: The goal of this course is to give the students an understanding of how the layers of the kosha, layers of their personal reality, are related to the layers of the corporation’s reality. The intention is that this knowledge will enhance their understanding of the … We will know that this course is successful if students ….

Course objectives: When the students complete this course they will be able to:
* List the five koshas. (Note: the student is not required to use the sanskrit names. Alternative English names will be provided.)

  • Physical – Annamaya kosha
  • Energy – Pranamaya kosha
  • Mental – Manamaya kosha
  • Wisdom – Vijnanamaya kosha
  • Bliss – Anandamaya kosha
  • Self – Atman (not a layer, but the source)

* Describe the concept of five koshas using metaphors such as layers of reality, bodies of illusions, or veils of perception.
* Describe the benefits of kosha integration and transparency (integral, alignment, power, etc)
* Use a guided meditation to practice connecting to and integrating the koshas.
* Given a work scenario,describe how koshas are interacting, blocking flow, or clearing in the scenario. (Note: examples will be from personal, business, and/or spiritual life)

Audience Characteristics:
Professional staff at xyz consulting company. Most are A-type, driven, career-focused individualists. These are the kind of people that work hard and play hard. They likely have a positive attitude towards programs that teach specific skills or techniques that will help them be more effective in their work. They may have a negative connotation of anything that appears to slow them down. They may have trouble with sitting silently for any extended period of time, and are more likely to pay attention in more active learning situation. They don’t have tolerance for playing games or busy work types of exercises. They likely have not have previously been exposed to any of these concepts.

Resources:
http://www.swamij.com/koshas.htm
http://www.layogamagazine.com/issue21/departments/koshas.htm
http://www.experiencefestival.com/kosha
Also see: Light on Life by BKS Iyengar

Possible Teaching Strategies:
Use metaphors that seem less woo-woo, less sanskrit and more American English, modern-media like, but still green. Possibly using terms such as Physical/Energetic/Intellectual/Intuitive/Bliss(?)/and Self. The first teaching goal will be for students to differentiate between layers, for example to feel the physical layer and energetic layer within them selves. Or discuss a scenario from a physical and energetic perspective. This needs to be active, it could be accomplished through a guided meditation or an interactive learning experience … first engaging their body, then their energy, then intellect, and so forth.

Possible Development Strategies:
Focus groups to decide on the language we’ll use to describe the layers.
Create the interactive simulation (in the first phase we’ll simply use the iMax with surround sound).
Record multiple scenarios and play them over and over and over again until we can clearly articulate the interactions of the koshas there.